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Filter by case study: All Has a Case Study


We haven’t offered benefits before—it was too expensive for our staff. When we got the quotes from the GOA Benefits Center (GBC) [administered by Decisely], our staff was on board. Our team is so appreciative to have access to benefits—especially in light of COVID-19. We dealt with three or four other brokers prior to choosing this program. The experience with the GBC was the best and easiest one we’ve dealt with. Any questions I had were answered immediately and professionally. I can’t think of anything I’d improve or change.

Pam B.

Henry Vision Center

It’s been an easy process to get enrolled into the new system. The website and portal made it easy to give a nudge to anyone who hasn’t done it yet. Great experience and great people on our team to work with. No complaints.

Eve & Nita

ACAA

The cost savings we needed came at the perfect time, and the customer service team at MAG Benefits Center [administered by Decisely] has done a great job making sure our needs are consistently met.

Bonny S.

Takle Eye Group

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For a small group like us, it’s rare that we get dedicated customer service for ANYTHING that we do. We’ve gotten incredible attention and care from Decisely.

Anne G.

Gracepoint Acadamy

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It’s reassuring that they have my back and help take some of the load off my shoulders.

Kendra B.

Elevation Real Estate and Management

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You are already 100x more responsive than [our previous benefits provider] was. Ever. I have so many things I believe were left “undone” by them in the end that I didn’t even sleep last night. Finding this response from you all–so quickly–makes me feel so good about this switch to Decisely.

Operator

Lightning Logistics

I’m getting medical, dental and vision coverage for my entire family for less than I used to pay for medical alone… AND I have a better plan.

Pam M.

Got Bugs? Termite and Pest Solutions

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Your team is doing a phenomenal job! I appreciate how you are always going above and beyond to ensure that all my questions are answered. [I wanted you to be aware] that the additional help you give has increased your customers’ satisfaction. Thank you & continue doing such a great job!

Elizabeth M.

HR Generalist - Director

My wife is sick; I switched to your coverage because I was told it would cover her. We went to get insulin that I previously paid $1,800 for, and when they said it was $10, my wife cried like a baby.

Larry B.

Offering benefits gives our NAPA owners a competitive edge when trying to hire and hold on to great employees. The NAPA Insurance Center helps our owners offer benefits to their employees at lower rates than the owners could source themselves. And Decisely helps us manage the benefits program more efficiently.

Jack A. Calabrese

NAPA Insurance Center

LOVE the portal for open enrollments! I only have great things to say about the process!

D

UMC

We actually canceled our coverage with our previous provider in the middle of the month and switched. The rates were that good.

Jeff T.

Cumberland Academy

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We thank you for your efforts in getting [our health insurance carrier to reprocess our claim]. This was such a stress for our family; now we can rest knowing that we can move to the new plan with no hanging issues. We are fortunate to have you helping out with the firm’s health care issues!

Steven S.

Accountant

Your company’s customer service and efficiency is amazing! I’ve been with [my company] for 8+ years and have used a lot of different on-boarding/recruiting platforms. I can honestly say that no other company I’ve used has been as professional, responsive, and quick to respond to requests. I appreciate what your team is doing over at Decisely!

Erica H.


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