Ershla brings nearly 20 years experience to the Decisely team, most recently as Director of Client Engagement and Experience with Anthem, Inc. Ershla has extensive experience working with cross-functional teams, including Sales, Implementation, Technology and Training, to ensure smooth operations and optimized efficiency. In addition to Anthem, Ershla also has worked at Humana and McCart Group in a variety of Operational and Leadership roles. Her goal is to deliver the best, most operationally efficient partnership experience possible.